Services

A process is only as good as the people who drive it.

CoreMatrix provides a range of services to help you achieve the benefits of deploying cloud based solutions.  We draw upon leading practices gained from more than 1,000 cloud computing engagements. Our approach is driven by your business needs, and focused on streamlining and integrating your customer relationship management (CRM) systems with your on demand marketing services, as well as building custom applications in the cloud.

CoreMatrix brings the experience and expertise to ensure that you achieve your objectives and obtain the greatest value from your investments.

Plan

CRM Discovery and Roadmap
Identifies key drivers and objectives, and develops a CRM strategy and phased implementation roadmap for rapid ROI.

Sales Performance Optimization
Increases sales efficiency and effectiveness by revitalizing your current plan.

Cloud Readiness Assessment
Matches your business priorities and pain points with a roadmap and business case for migrating to the cloud.

Marketing Discovery and Roadmap
Identifies critical success factors, performance metrics and results in a roadmap for increasing efficiency and Uniting Sales and Marketing™ in the cloud.

Implement

salesforce.com Package Services

•   QuickStart – get up and running quickly with salesforce.com Automation (SFA) & Customer Service & Support (CSS).
•   Full Implementation – complete CRM implementation, including custom configurations.
•   Optimization- already have salesforce.com?  We can optimize your application to ensure it’s working the way you need it to.

Aprimo Marketing Studio B2B/B2C Package Services
•   QuickStart – get up and running quickly with fully integrated marketing automation.
•   Full Implementation- complete Aprimo Marketing Studio implementation, including custom configurations.

Custom Application Development
Designs and develops customized cloud application solutions for your company’s existing business processes or new/innovative service applications.

Integrate

System Integration
Leverages a wide variety of integration and custom integration tools.

Data Migration
Populates salesforce.com with legacy data. Provides leading practices for data cleansing. Enables two-way integration between Aprimo Marketing Studio and salesforce.com or your CRM system of choice.

Adopt

End-User & Admin Training
Trains end-user, admin, your own trainer and provides custom training.

User Adoption Accelerator
Maximizes user adoption for rapid ROI.

Maintain

Experts On Demand
Offers everything from adding a new user to creating custom reports & dashboards, to creating additional workflows.

Tune-up Assessment
Provides a free hour of consultation to review your salesforce.com application, plus a one-hour follow-up.