Cloud Computing Is Smart — “The open development business model positively impacts the cloud ecosystem by fostering much-needed cloud standards and removing the fear of “lock-in” for cloud customers,” stated Joan Rothman, CMO at CoreMatrix Systems LLC, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “The open model also creates a cross-cloud [...]
Our last webinar yielded some excellent Q&A that may be useful to you. Take a look and please post comments if you have any follow-up questions of your own! Q: Does Cloud Scheduler sync with Outlook and/or Gmail? A: The Cloud Scheduler doesn’t sync with Outlook and/or Gmail per se. But if you use the [...]
An interview with Ernie Megazzini, Vice President, Cloud Strategy, CoreMatrix, and Lisa Alter, Client Partner, CoreMatrix Q: How do you determine whether to integrate different Salesforce Orgs* or keep them separate? LA: When a merger, acquisition, consolidation or spin-off takes place, there are often separate Orgs that reside in different areas of a company. Before [...]
An interview with Jennifer DeLalio, Senior Project Manager, CoreMatrix Q: What tips do you have for choosing the right report format to quickly access critical data? JD: In most systems, setting up reports can be a daunting task that is often given to the IT Systems Administrator. In Salesforce®, anyone can go in and use [...]
An interview with Ernie Megazzini, Vice President, Cloud Strategy, CoreMatrix, and Ryan McGraw, Service Cloud Practice Lead, CoreMatrix Q: What do you mean by implementing a customer service and support center in the cloud? EM: Simply said, it’s a significant improvement in customer service through new age manner and ways. The world is changing and [...]